Last Updated: 2025
At Oke Rinjani, accessible from https://okerinjani.com, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
By using our website or booking a trip with us, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
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Book a trekking package
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Fill out a contact form or inquiry
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Subscribe to our newsletter
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Communicate with us via email or messaging apps
This may include:
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Full name
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Email address
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Phone number
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Nationality
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Travel dates and preferences
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Payment details (only processed through secure third-party gateways)
We also collect non-personal data via analytics tools such as Google Analytics, including:
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Browser type
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IP address
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Time spent on site
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Pages visited
2. How We Use Your Information
We use your personal data to:
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Process your booking and confirm your reservation
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Provide customer support
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Send relevant trip information
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Improve our website and services
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Comply with legal obligations
We do not sell, rent, or trade your information to third parties.
3. Third-Party Services
We may use third-party services to process payments, manage email marketing, or analyze website performance. These services are GDPR-compliant and only process your data as necessary to perform their functions.
Examples include:
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Stripe / PayPal (for payments)
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Google Analytics (for website analytics)
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WhatsApp / Email (for communication)
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our site.
You may choose to disable cookies in your browser settings, but this may affect functionality.
5. Data Retention
We keep your personal information only for as long as necessary:
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To fulfill the purposes outlined in this policy
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To comply with legal and tax obligations
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To resolve disputes and enforce agreements
6. Your Data Rights
Depending on your country, you may have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Withdraw consent to data processing
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Lodge a complaint with a data protection authority
To make such a request, please contact us at: info@okerinjani.com
7. Data Security
We take all necessary precautions to protect your personal information from unauthorized access, alteration, or disclosure. This includes secure servers and encryption where applicable.
8. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy, please contact:
Oke Rinjani
Senaru Village, North Lombok
📧 info@okerinjani.com
📞 +62-812-3456-7890
🌐 https://okerinjani.com